๐ย Paris or around, France
Full-time opportunity at Valpas! We are looking for a customer-focused jack of all trades to join our team as a Customer Success Manager. Flexible start date in May/June. As a Customer Success Manager, you will take care of our rapidly growing business in France with the support of the rest of the team and help the company:
- Onboard new member hotels on-site
- Ensure renewals of our existing 70+ member hotels in France
- Sign new hotels through member referrals, inbound requests, and own sales development
- Upsell existing member hotel groups and individual multi-owners
- Support existing member hotels on-site, ad-hoc when needed
- Feed the product team with insights from your customer conversations
- Be our โboots in the groundโ for France and, if/when necessary, Central Europe
You are probably a good candidate if you:
- Are enthusiastic about our purpose, product, and traveling
- Speak and write fluently French and English
- Have experience in working for a small company and selling to hospitality or travel companies
- Are entrepreneurial, resilient, and thrive in environments of extreme independence
- Enjoy and connect with new people naturally and want to help them succeed
- Get often complimented for active and attentive listening skills